Privacy Policy

Privacy Policy

Last Updated: October 11, 2023

At Viana Dental, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By using our website or our dental services, you agree to the terms outlined in this policy.

Information We Collect

1. Personal Information

We may collect personal information when you interact with our website or when you visit our dental offices in Komoka, Ontario, and London, Ontario. This information may include, but is not limited to:

• Name
• Contact information (email, phone number, address)
• Date of birth
• Dental and medical history
• Insurance information
• Payment details
• Photographs and X-rays

2. Non-Personal Information

We may also collect non-personal information such as:

• Browser type and version
• Operating system
• Date and time of access
• Pages visited
• Referring website

How We Use Your Information

We use your personal information for the following purposes:

1. Providing dental services and treatments.
2. Contacting you regarding appointments, reminders, and follow-ups.
3. Processing payments and insurance claims.
4. Responding to your inquiries and requests.
5. Sending newsletters and promotional materials if you have provided your consent.
6. Monitoring and improving our website and services.
7. Complying with legal obligations and protecting our legal interests.

Sharing Your Information

We may share your personal information with the following parties:

1. Dental professionals at Viana Dental for the purpose of providing treatment.
2. Third-party service providers who assist us with our operations, such as billing, IT support, and marketing.
3. Government authorities if required by law.
4. With your explicit consent, for specific purposes you authorize.

Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

Cookies and Tracking

Our website may use cookies and other tracking technologies to enhance your browsing experience and collect non-personal information. You can adjust your browser settings to manage or disable these technologies if you prefer.

Third-Party Websites

Our website may contain links to third-party websites. Please be aware that we are not responsible for the privacy practices and policies of these websites. We encourage you to review their policies before providing any personal information.

Your Choices

You have the right to:

1. Access your personal information and request a copy.
2. Correct inaccuracies in your personal information.
3. Withdraw your consent for marketing communications.
4. Request the deletion of your personal information, subject to legal and contractual obligations.

Updates to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal compliance. The updated policy will be posted on our website with the revised date.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us:

Viana Dental

• Address: 26 KILWORTH PARK DRIVEKOMOKA, ON, NOL 1RO
• Address: 1105 WELLINGTON ROAD SOUTH WHITE OAKS MALL LONDON, ON, N6E 1V4
• Phone: 519-657-9929

Thank you for trusting Viana Dental with your dental care. Your privacy and the security of your personal information are of utmost importance to us.

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